PodTrac and Chartable are third party analytics services that can provide deeper insights into your podcast's performance. You can find our more about them and sign up for their services at the links below:
When you have signed up for the services you will be provided with a 'Prefix URL'. This URL is added to all your media download links in your RSS feed to allow the services to track activity.
Adding the Prefix URL to your Podcast
Head into your Podcast.co dashboard and visit Settings > Advanced under the Podcast you need to prefix.
At the bottom of the page you'll find the Media URL Prefix option. Here you can paste your prefix URL from either Chartable or Podtrac.
NOTE: Only fill in this field if you have a prefix URL and ensure there are no spaces. Adding an incorrect URL here could cause your podcast to become unavailable.
Click Save Changes at the bottom of the page to add the prefix URL to your feed.
It can take up to 5 minutes for the prefix to be added to the feed and up to 48 hours for tracking to begin on each service due to directory refresh rates.
Finding your Prefix URLs
Log in to your Podtrac account then click on your podcast. Head to Measurement Service in the sidebar and find your prefix URL under section one. Be sure to use the 'HTTPS' version.
Podtrac updates metrics on a daily basis. The latest metrics available will be for the previous day.
Log in to your Chartable account then click Integrations in the sidebar.
In the 'How to connect Trackable' section click Other.
The page will jump down to an email template. You'll see the Chartable prefix URL within (chtbl.com....).
Once you have saved your URL in Podcast.co, wait 5 minutes then click the Refresh Trackable Status button in Chartable.
Tracking should now be enabled for your Podcast.
It may take a few days for analytics data to ingest into Chartable. Backdated data may not be available.